Evaluating Alternatives to KnowBe4 for Enhanced Security Awareness Training

A senior security engineer from a large e-commerce company in South Asia has expressed dissatisfaction with KnowBe4, a popular platform for phishing campaigns and security awareness training. Despite its affordability, the platform has shown limited effectiveness in improving phishing campaign results, primarily due to poor training quality and lack of employee engagement. Additionally, the user highlights several shortcomings, including limited support for phishing campaigns, generic and hard-to-customize templates, and the absence of modern features like deepfakes and voice clones. These issues underscore the need for more engaging and realistic training solutions. Alternatives such as Proofpoint Security Awareness Training, Mimecast Awareness Training, SANS Security Awareness, Infosec IQ, and Cofense PhishMe could be considered. These platforms may offer better customization, more engaging content, and advanced features to address current threats. The dissatisfaction with KnowBe4 highlights a potential shift in the market towards more innovative and effective security awareness training solutions. Organizations should regularly evaluate their training platforms to ensure they are meeting their security awareness goals and keeping pace with evolving threats.