Discovery of Critical Edge Case in SaaS Product Used by Netflix and Amazon

The author of the post indicates having identified an edge case in a SaaS product used by thousands of companies, including Netflix and Amazon, which allows bypassing payments and could affect billing processes. They question how large companies handle such critical discoveries, particularly in terms of fixing the issue, communicating about it, and rewarding within the framework of responsible disclosure. The author mentions having already reported the vulnerability through the provider's bug bounty program.