User Seeks Help with TryHackMe SOC Level 2 Advanced Splunk Due to Technical Issue

The user is stuck on the TryHackMe SOC Level 2 > Advanced Splunk > Splunk: Dashboards and Reports room due to a non-functional machine for over two hours. They have contacted TryHackMe support but have not received a response, leaving them unable to proceed. The user is requesting direct answers or solutions for the room’s tasks since they cannot complete it independently. They emphasize that they would normally solve it themselves but are blocked by the technical issue.