
Criticism of SentinelOne's Communication During Major Outage
CybersecurityCommunicationIncidentResponseCustomerEngagementTransparency
The post criticizes SentinelOne's lack of communication during a major outage of their services. Users highlight the absence of transparency and stakeholder engagement, despite SentinelOne's published guidelines emphasizing the importance of communication and stakeholder management during a security incident. Customers are demanding quick updates, an assessment of the impact and risks, and advice on immediate actions to take.