
Forcepoint Criticized for Poor Error Reporting and Support
CybersecurityForcepointDLPTechnicalSupportErrorMessages
The author expresses frustration after months of struggling with Forcepoint, highlighting the platform's inability to provide specific details on scan failures. For instance, an error message simply states "Global Error. Resources could not be resolved, so the task stopped running. Contact Forcepoint Technical Support," without further details. Forcepoint's technical support advises re-reading error messages to identify the cause of the failure, which does not solve the problem. The author seeks recommendations for alternative DLP (Data Loss Prevention) solutions.